WattDip support
Help with prices, widgets, alerts and WattDip Pro.
Email [email protected]. Include your app version, iOS version and a short description of the issue. Screenshots are welcome; please remove private information and never send account credentials.
Add or configure a widget
Touch and hold your Home Screen, choose Edit → Add Widget, search for WattDip and select a size. Touch and hold the placed widget and choose Edit Widget to change its main price. Choose a history range for a medium widget. Classic widgets are free; Black Titanium widgets require Pro.
Change price colors
Open Settings in WattDip and change the low and high price thresholds. The app and widgets share these settings. Refresh the widget if the change has not appeared yet.
Understand the numbers
The default main number is ComEd’s published current-hour average. Live shows the latest five-minute price; trailing averages use 15, 30 or 60 minutes. The trend compares averages for matching consecutive time intervals. All times use Central Time.
Medium widget low, high and average use its selected history range. The curve uses that range’s minimum and maximum to fill the available height; its vertical scale can change with the range. Color represents your price thresholds, regardless of the curve’s position.
Stale or missing prices
Prices require an internet connection and available ComEd services. Open the app or tap the widget’s refresh control to request fresh data. iOS controls automatic widget update timing. Cached prices can remain visible when offline; some forecasts or longer history may be unavailable.
Price alerts
Open Alerts in WattDip to set a price condition, active hours and repeat interval. Allow notifications in iOS Settings. One alert can be active for free; Pro lets you keep multiple alerts active.
If an alert does not arrive, check its condition and schedule, notification permission and your connection. Price data or notification delivery may be delayed.
WattDip Pro
Pro is an optional yearly subscription for multiple active alerts and Black Titanium widgets. Restore purchases in the app if Pro access is missing. Manage or cancel your subscription through your Apple account.
Delete alert data in WattDip Settings to remove your saved alerts and notification registration. Deleting alert data does not cancel a subscription.
Billing and privacy
Displayed values are supply prices and exclude delivery charges, taxes and fees. Day-ahead values are estimates. WattDip does not connect to your utility account or read meter data. For billing questions, contact ComEd.
The privacy policy describes public price requests, local storage and optional support email.