Linberry support

For setup, bugs, privacy questions, or concerns about AI output, contact Flamesilk LLC.

[email protected]

Include your app version, device and OS version, and the steps that led to the problem. Remove API keys, passwords, and private content from screenshots or logs.

Set up an AI service

  1. Open Settings, then AI services in the AI settings.
  2. Connect a supported provider or a local model server you can reach from your device.
  3. Select a model, choose your learning and explanation languages, and start a conversation.

Linberry asks for permission before sending learning content to AI services. AI access and credits are not included; your provider may charge separately.

Use text from another app

On iPhone or iPad, open Linberry once to prepare shared settings and credentials. Select text in another app, open Share, and choose Ask Linberry. On iOS 18.4 or later, choose Linberry as your default translation app in system Settings to use the Translate menu.

New sharing and translation conversations are currently saved separately from the main conversation list. Saved learning points remain available in Elements.

Sync and export learning data

In Settings → Sync, enable Knowledge synchronization to use your private iCloud database for learning points, notes, review progress, and learning preferences. Supported non-secret provider settings sync automatically when iCloud is available. API key sync is a separate choice using iCloud Keychain; enable it only on devices you trust.

Conversation history, generated media, and podcast audio do not sync through these options. Export your study data from Settings → Your data on iOS, or Export Study Data on Mac. To remove learning points, conversations, or podcasts, use their controls in the app.

If a request fails

Check your network, selected model, provider connection, and available provider credits. A local server must be reachable from the device running Linberry. Pronunciation and audio lessons require access to Microsoft’s read-aloud service. Do not send your API key to support.

Privacy and AI output

Find the policy and the AI data-sharing permission control in Settings under Policy. Revoking permission stops future requests until you consent again; it does not erase records already held by a provider. See the privacy policy for storage, iCloud, and deletion details.

AI explanations and translations may be inaccurate. Check important information independently.

Availability

Download Linberry on the App Store for iPhone, iPad, and Mac. The app requires iOS 17 or later, or macOS 26 or later. Some integrations require a newer OS.